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What to do if your pet is poisoned

Don’t panic. Rapid response is important.

Take 30 to 60 seconds to safely collect and have at hand any material involved. If available, take the product’s container with you. Also, collect in a sealable plastic bag any material your pet may have vomited or chewed.

Call Hoffman Estates Animal Hospital at 847-350-1734. If we are closed a number to an emergency clinic is provided.

If you witness your pet consuming material that you suspect might be toxic, do not hesitate to seek emergency assistance, even if you do not notice any adverse effects. Sometimes, even if poisoned, an animal may appear normal for several hours or for days after the incident.

Call one of two numbers:

-ASPCA Animal Poison Control Center: 888-426-4435

There is a $65 consultation fee payable by credit card.

-Pet Poison Helpline: 800-213-6680

There is a $39 consultation fee payable by credit card.

Be ready with:

  • Your pet’s age, species sex, weight, and number of animals involved.
  • Your pet’s symptoms
  • Information regarding exposure, including agent (if known), the amount of agent involved and time elapsed since time of exposure.
  • Have the product container or packaging available.

Please note: If your pet is having seizures, losing consciousness, is unconscious or is having difficulty breathing, telephone ahead and bring your pet IMMEDIATELY to your local veterinarian or emergency veterinary hospital. If necessary, they can call Animal Poison Control Center or Pet Poison Hotline.


Contact Us

Hoffman Estates Animal Hospital


35 S. Barrington Road South Barrington, IL 60010

Clinic Hours

Monday-Thursday: 8 AM - 6 PM
Friday: 8 AM - 5 PM
Saturday: 8 AM - 1 PM
Sunday: Closed Holiday Hours: Friday, Dec. 24th: 8 AM - 12 PM Saturday, Dec. 25th: CLOSED Friday, Dec. 31st: 8 AM - 12 PM Saturday, Jan. 1st: CLOSED